We have now aligned ourselves with The Coaching Room, an organisation specialising in leadership, communication, personal effectiveness, developmental coaching and NLP. To learn more about this leading edge, innovative organisation, feel free to jump on their website. You will start to see more about how we are aligned during the year.
One of the areas of ongoing self-development and challenge for any profession, especially the health and safety profession, is communication. Whenever I ask a group what they believe are the essential skills of an effective leader, communication is generally on the top of the list.
Sensory acuity refers to the ability to notice, monitor, and make sense of the external cues we receive from the people we are interacting with. When communicating, people constantly send out unconscious external signals which reflect some of their internal processing and the state they are in.
It is now generally understood that there are two broad categories of hazard: - high consequence/ low likelihood hazards and conversely the lower consequence / higher likelihood ones. Each has differing origins and this is important to understand. Each requires organisational focus, though what constitutes the focus and how that focus is maintained will be somewhat different.
Continuing on the communication theme here is a framework for the levels of listening we can employ when engaging with people in our daily lives. As you read through these it might be helpful to think about the interactions you have had over the past few days and recognise which level you tend to utilise the most.