Enhance Solutions

The Art of Communication

The Art of Communication

In May, the SIA are hosting a one day workshop on communication excellence which I will be facilitating. The day will be highly interactive and allow those who come along to create strategies to minimise conflict and maximise their capacity to influence. Jump on the SIA website or contact them to obtain the details.

Connecting With People - Building and Maintaining Rapport

Connecting With People - Building and Maintaining Rapport

As a leader of safety sensory acuity is essential for training our ability to see and listen more effectively and consciously in reading non-verbal communications. Sensory acuity refers to the ability to notice, monitor, and make sense of the external cues we receive from the people we are interacting with.

Four Levels of Listening

Four Levels of Listening

Continuing on the communication theme here is a framework for the levels of listening we can employ when engaging with people in our daily lives. As you read through these it might be helpful to think about the interactions you have had over the past few days and recognise which level you tend to utilise the most.

Why Don’t People Understand Me?

Why Don’t People Understand Me?

When we are in the process of inviting people to get involved in safety sometimes it seems like we are speaking a completely different language – and the truth is……we are!

In communicating our ideas, thoughts and preferences to another and receiving theirs, the messages are always filtered and contaminated by our models of the world, the way we play our movies in our head

Put Tasks Second and Relationships First

Put Tasks Second and Relationships First

As we all rush around in life, we can experience more and more requests or even demands to do things and get stuff done. This is as true in our personal space as much as it is in our professional lives. Often we want or need the agreement or co-operation from those around us, be it our life partner, children or work colleagues to get these things done.

Psychological Injury Trends

Psychological Injury Trends

Psychological injury is rapidly becoming an injury category of increasing presence and relevance in Australia as our awareness and the norms of acceptance, change. The impact of psychological injury is significant because there is typically delayed recovery with a slow return to work thereby increasing claim liabilities and the resulting premium pressures.

A Strategy for Beginning the Change Process

A Strategy for Beginning the Change Process

One of the biggest challenges in the workplace can be change. Change is inevitable given the impact of political and economic conditions combined with fluctuations in consumer demand. Therefore it is imperative that managers understand how to engage their team in the process of change.

The Focus on Health in Health & Safety

The Focus on Health in Health & Safety

At the start of this decade, thought leaders in Workplace Health and Safety were flagging that the decade would be one focused on the HEALTH aspects of Health and Safety and with good reason. Safety is widely understood to be the process of managing risk through the identification, assessment and control of hazards that arise as work is performed.

Another Family in Mourning

Another Family in Mourning

On 4 March 2015 yet another person, a 20 year old, has died on a construction site. The man was engulfed in a trench collapse. He was laying pipes in a trench at a housing development site in outer Melbourne when he was killed. Now his family, workmates and friends are mourning, and I am sure asking themselves that ubiquitous question – why?